Tag Archives: digital

Digital rounding tech helps gain ‘incredible’ HCAHPS scores at Northwell Lenox Hill

At Northwell Lenox Hill Hospital in New York City, some of its key HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores – particularly those around responsiveness and coordination – simply were not where the organization needed them to be. THE PROBLEM The hospital ranked in the 19th percentile for responsiveness and in the… Read More »

Turing researchers tackle over-reliance on blind trust in digital ID’s

May 26, 2021… The Alan Turing Institute is pleased to announce the publication of Facets of Trustworthiness in Digital Identity Systems, a Technical Briefing from the Trustworthy Digital Infrastructure for Identity Systems project. The publication introduces a new framework to be developed as a resource for and in consultation with governments, humanitarian organisations and industry… Read More »